Privacy Policy

Effective Date: March 12, 2026

Tri State Transportation (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

Information We Collect
We may collect personal information including your name, phone number, email address, pickup/drop-off locations, and trip details when you book transportation services or contact us.

How We Use Your Information
Your information may be used to:

Schedule and manage transportation services
Communicate with you about reservations
Provide trip updates, driver arrival notifications, or service alerts
Improve our services and customer experience

SMS Communications
If you provide your phone number, you may receive text messages related to your reservation, including driver updates, arrival notifications, or customer service communication.

Message frequency may vary depending on your service.

Standard message and data rates may apply.

Information Sharing
We do not sell or rent your personal information. Your information may be shared only with employees, drivers, or service partners necessary to fulfill your transportation service.

Data Security
We take reasonable measures to protect your information from unauthorized access.

Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message.

Contact Us
If you have questions about this policy, please contact:

Tri State Transportation
(802) 855-3130